|
Sales Tracking
Headquarters maintains highly detailed data from every transaction across the chain, providing you a top down view of what’s selling and where.
These include:
Keeping detailed information on invoice number;items sold;
as-sold prices; tax collected;customer, cashier, and sales rep IDs; and applicable serial number or matrix information.
Maintaining detailed sales and profit analysis, sales commissions, and tax reports. All are easily generated.
Tracking special transactions from each store including Work Orders, Back Orders, Layaways, and Quotes.
Compiling comprehensive data collection, which supports data warehousing and OLAP.
Customer Management and Marketing
Headquarters can keep a complete profile of every customer who ever bought from any of your stores, enabling you to provide superior customer service while learning your customer’s habits. With the information you collect, you’ll be able to create more targeted and cost effective marketing campaigns.
· Track demographics, preferences, purchase or problem
himedtext, account balance, and credit information.
· Keep chain-wide buying habits, shopping frequency, and
purchase amounts readily available at the head office.
· Take advantage of Headquarters customer data to help
you create thorough and accurate database marketing
and relationship selling to targeted customers. This
data can be exported to sophisticated CRM and ERP
applications.
· Keep detailed account receivable data for each
customer, and allow your customers to make
on-account purchases and payments at any store
in the chain of stores.
· Send consolidated monthly statements to your
on-account customers that contain transactions
and payments from across your chain of stores.
|
Microsoft Retail Management System: Headquarters
Headquarters allows you to get a new store up and running with a new Store Operations database in a quick, cost-effective manner. Once one store has been created and configured as you like, quickly roll a new store database to other locations with little setup and configuration required. .
Employee Management Headquarters
Employee Management Headquarters monitors sales reps, cashiers and their hours, and the registers they run, helping you manage your labor costs much more effectively.
Upload attendance records for computing hours and labor cost at the head office.
Centrally compute sales commissions based upon sales transactions and commission structures found in associates’ profiles.
Review detailed and summary sales reports that can be grouped by cashier or sales rep to give you insight into how each employee is performing. Powerful, Flexible Reports The powerful Headquarters report generator offers instant, flexible access to a wealth of meaningful data to help you view vital business information the way it makes sense to you.
Generate consolidated reports to show sales breakdowns, identify slow-moving items, and check sales for any day—by store location, items, departments, categories, customer, or taxes.
· Allow reports to be previewed on screen, printed, or exported to other Microsoft Windows®–based software packages.
· Customize each report by hiding or displaying additional information, changing the group levels, and sorting the data just the way you like it. Then, “memorize” the report so your changes will remain the next time you’d like to view the report.
Purchase Orders
With the Purchase Order feature in Headquarters, you can reduce your cost of doing business by better managing your supplier relationships. It helps you in identifying what must be purchased, recording all purchases, and printing purchase orders (POs) for all your stores.
You can also:
· Generate POs for selected items by quantity sold during a certain period of time to quickly replenish the items that have been sold during that span.
· Generate POs for selected items when they fall below reorder points. Use the Min/Max inventory capabilities to easily create an order that brings your stock to an optimal level for your business.
· Perform inter-store inventory transfers from the warehouse store.
· Send the POs to each store for individual receiving, or send a combined PO to one location (such as a warehouse) for central receiving and later disbursement. Pricing, Sales, and Promotions With Headquarters, the head office can have centralized control over item prices chain-wide, by region or for each store.
· Put selected items on sale at specific stores or across the chain of stores.
· Set up special pricing for items, categories, or departments, and then broadcast as desired.
· Program price changes to take effect immediately or during a specified time period.
|
